Returns & Exchanges

At Welcome to Soccer Store!, we want to ensure you have the perfect gear for the pitch. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the gear is in unworn, 'match-ready' condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned equipment, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.